ASSERTIVENESS IN THE DAILY BUSINESS

tO be assertive does not mean to be rude or pushy

In this training we learn to understand what assertiveness means - to be able to express openly your opinion, give your statement, share your feelings without possibly insulting or hurting the communication partner.

We discuss and role play the usual situations from everyday business - handling a negative client, negotiationg with an upset colleague or nervous business partner.

This training is designed for anybody who handles conflict situations and/or deals with problem solving situations.

We will gladly send you a detailed and specific proposal. Please let us know you are interested:

info@az-skills.eu